Terms & Conditions – PushAppy Webshop
Last updated: 2025-02-10
1. Purchase of Balance
Cost Centers
A cost center is defined as a verified billing address linked to the customer’s organization.
Administrators
Each cost center can be assigned one or more administrators. Administrators must be approved by the organization's owner or primary administrators. These individuals have the authority to manage assets and handle balance within the webshop.
Balance Top-up
Cost centers can top up their balance with the selected currency used in the webshop for the organization’s country. Purchased balance is made available for immediate allocation, provided that it does not exceed a predefined amount, which may vary between customers. For larger amounts, approval from PushAppy is required before the balance can be made available.
Balance Distribution
Purchased balance can be distributed internally to employees connected to the organization. This process enables flexible resource management in accordance with the organization’s needs and guidelines.
In certain cases, a user’s balance is displayed in "coins." "Coins" are PushAppy’s internal currency, which is directly linked to the underlying balance and its currency.
Balance and Purchase Restrictions
PushAppy reserves the right to block the use or execution of purchases using the allocated balance at any time, both for the cost center and its employees' balance, until full payment has been made. This may occur, for example, if there are suspicions that payment will not be made within the credit period or if the customer is suspected of facing insolvency.
Expiry of Balance
If the customer's access to PushAppy’s services is terminated due to the customer terminating the agreement and the contract being concluded, any remaining balance will expire and can no longer be used by employees or cost center administrators. The remaining balance is non-refundable, and any outstanding invoices must be paid in full.
2. Administration Fee
An administration fee of 10% of the purchase amount (allocated balance) is applied, along with VAT (25%) on the administration fee. For buyers outside Sweden, reverse charge VAT applies according to applicable tax regulations, meaning the buyer is responsible for reporting VAT in their home country.
Purchased balance is sold as a multi-purpose voucher, which means that VAT is not charged at the time of purchase. Instead, VAT is applied when the voucher is redeemed, based on the specific product or service purchased. This follows applicable VAT regulations for multi-purpose vouchers.
3. Invoicing
- Invoicing occurs immediately when balance is added to the cost center by its administrators.
- Payment must be made within thirty (30) days from the invoice date.
- Invoicing is done in the same currency as the purchased balance and must be paid to PushAppy’s corresponding currency account in the invoiced currency; payment in another currency is not possible.
4. Delivery
- Products are always delivered to the email address specified by the employee at the time of order.
- The order confirmation specifies the estimated delivery date. Delivery time may vary depending on the supplier and the nature of the product.
5. Returns / Right of Withdrawal
Ordered products or gift cards cannot be returned. Since the buyer is a business entity, the Distance Selling Act does not apply. Instead, purchases are regulated by applicable commercial legislation and agreements between the parties. All orders placed by employees using their allocated balance are binding and cannot be revoked.
6. Tax Regulations
Christmas gifts, anniversary gifts, and commemorative gifts to employees may be tax-free under certain conditions. Otherwise, gifts from an employer are subject to taxation.
Read more about gifts on the Swedish Tax Agency’s website.
7. Other Terms
Other terms regarding the use and access to the service follow from the customer's signed agreement for the use of PushAppy’s services.